Web Server Only Works On Restart Of Web & Application Services. If Only The Web Server Is Restarted It Can't Connect To The Application Server.

(Doc ID 1265619.1)

Last updated on MARCH 06, 2017

Applies to:

Oracle Transportation Management - Version 5.5.06 and later
Information in this document applies to any platform.
***Checked for relevance on 14-Nov-2013***

Symptoms

On OTM version 5.5.06,

The application server appears to be working fine and the web server is running, but the web server is not able to access the application server,the following error occurs.

The web server only work on restart of web and app servers.

ERROR
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HTTP Status 503 - Servlet glog.webserver.servlet.umt.Login is currently unavailable


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Start the whole stack (web & app).
2. Observe normal operation.
3. Stop and start the web tier only
4. Observe that you get HTTP 503 page
5. Recover by restarting the whole stack again.

Cause

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