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R12:OIE: Expense Reports Workflow (APEXP) Gets Stuck with Error "ORA-01403: no data found in Procedures AME_ENGINE.setInsertedApprovalStatus and AP_WEB_EXPENSE_WF.AMEPropagateApprovalResult" (Doc ID 1267187.1)

Last updated on APRIL 28, 2023

Applies to:

Oracle Internet Expenses - Version and later
Information in this document applies to any platform.


When attempting to progress an Expense Report, the following error message might occur (note that numbers in error stack may vary):

Error message
Error Name: 100
Error Message: ORA-01403: no data found
ORA-01403: no data found
Error Stack:AME_ENGINE.setInsertedApprovalStatus(84199)
AP_WEB_EXPENSE_WF.AMEPropagateApprovalResult(APEXP, 10529-2, 165645, Call AME_API2.updateApprovalStatus )
Wf_Engine_Util.Function_Call(ap_web_expense_wf.AMEPropagateApprovalResult, APEXP, 10529-2, 165645, RUN)

Example scenario
1 - Employee A (Manager) has 2 employees reporting into him : Employee B and Employee C.

2 - Employee A sets his vacation rules to delegate all expense report notifications to Employee B.

3 - When Employee C submits expense claims for approval, they get directed to Employee B (as expected).

4 - But even after approving the claim, Employee B receives a second notification for approval of the same expense claim.

And after approving for second time, the notification ends with the reported error.




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