How to create Credit Line on Quote? (Doc ID 1268525.1)

Last updated on FEBRUARY 01, 2023

Applies to:

Oracle Order Management - Version 11.5.10.2 and later
Information in this document applies to any platform.

Goal

Before applying some patches, customer was able to create Credit Line for the Quote even though there was a warning message:

"Return lines are not supported in negotiation phase"

After applying those patches, customer is no longer able to create Credit Lines - the same message appears, but it is now an error, and prevents update.

We understand this is not supported but we need to find some way of recording a credit on the quote - in the real world this represents a 'trade-in' Item which the Customer will send to us.

How to get a credit (non-return) line to appear on the quote?

Enhancement Request : <Bug 5468130>: UNABLE TO USE RETURN LINE TYPE IN NEGOTIATION PHASE does exist, but is at Status 'To Internal Oracle Review'

Solution

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In this Document

Goal

Solution

References

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How to create Credit Line on Quote? (Doc ID 1268525.1)

Applies to:

Goal

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!