While Opening PDF Document Link Gets File Does Not Exists Error In Approval Notification (Doc ID 1268761.1)

Last updated on JUNE 12, 2017

Applies to:

Oracle Purchasing - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Opening PDF document link gets the following error in approval notification when the Contract and Terms is attached:

----------------
Adobe Reader could not open 'PO_83_3444_0_US[1].pdf' because it is either not a supported
file type or because the file has been damaged (For example, it was sent as
an email attachment and wasn't correctly decoded).
----------------

 
To verify whether contract terms are associated with the purchase order the following query can be used:
 
select segment1 po_number, CONTERMS_EXIST_FLAG
from po_headers_all
where segment1 = '&po_number'
and org_id = &org_id;

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms