In UWQ Collections Users Are Unable To See Tasks Created For A Group Resource To Which The User Belongs (Doc ID 1269049.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Universal Work Queue - Version 11.5.10.2 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.
Checked for relevance on 12-May-2014

Goal

If you create a TASK for a Group Resource, it is expected that the task will be seen in the UWQ for each Collector that is assigned to this group, however the task is not appearing in the UWQ.  Only Tasks that are specifically assigned to individual collectors show in the UWQ for that Collector.  Why?

Scenario

Resource A who is a member(group lead ) of the Group A - Group A has sub groups B and C
 
 1. When Resource A creates a task and assigns the task to Group A it is seem in UWQ  Group Owned node  by only Resource A and not any members of the sub group. 

      -  Is this the correct functionality ?
 
 2. When Resource D is made a member of Group A . When Resource A creates a task and assigns the task to Group A it is seem in UWQ by both Resource A and Resource D as Group owned 

    - Shouldn't it be seen by Resource D in the UWQ node Group Assigned ?  When does the UWQ node 'Group Assigned' get populated

Solution

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