ORA-01403 GENERATE_PDF_BUYER: PO Approval Workflow Failed Activity 'Failed Activity Generate PDF in Buyer's Lang W/o T'c and C's' (Doc ID 1272472.1)

Last updated on JANUARY 26, 2017

Applies to:

Oracle Purchasing - Version 11.5.10.2 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.
***Checked for relevance on 10-JAN-2014***

Symptoms

On 11.5.10.2 version when users are approving notifications for Purchase Order (PO) approval, the following error is seen:

Error:
Failed Activity Generate PDF in Buyer's Lang W/o T'c and C's
Activity Type Function
Error Name 100
Error Message ORA-01403: no data found ORA-01403: no data found
Error Stack PO_COMMUNICATION_PVT.GENERATE_PDF_BUYER(PO_COMMUNICATION_PVT.GENERATE_PDF_BUYER: In Exception handler) Wf_Engine_Util.Function_Call(PO_COMMUNICATION_PVT.GENERATE_PDF_BUYER, POAPPRV, 38087-161331, 623213, RUN)


Steps to Replicate:
1) Using Text mode for PO Output Format, created PO
2) Forwarded PO to approver
3) Changed PO Output FOrmat = PDF
4) Logged in as approver and approv the PO
5) Check workflow, and see the error

Changes

While approval notifications were pending, the PO Output Format (from Setup > Organizations > Purchase Options > Control tab) was changed from Text to PDF

Cause

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