Order Management Attributes Greyed Out At Order Management For Items (Doc ID 1273350.1)

Last updated on MARCH 21, 2017

Applies to:

Oracle Item Master - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

Customer has multiple Organizations and are using the copy option when creating an item. 
When they copy item options in one particular organization when they go to the Order Management tab the flags: CUSTOMER ENABLED  CUSTOMER ORDER ENABLED  INTERNAL ORDER ENABLED the Order management flags are not set and are greyed out and can not be updated. 

Cause

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