'Authentication Failed' When Login To Mobile Web Applications MWA
(Doc ID 1276621.1)
Last updated on JUNE 02, 2024
Applies to:
Oracle Mobile Application Server - Version 12.0.4 to 12.1.1 [Release 12.0 to 12.1]Information in this document applies to any platform.
Symptoms
E-Business Suite R12 Mobile Web Applications Server issues
Mobile Web Applications user login fails with error 'Authentication Failure'. The login to the E-Business Suite itself is working as expected.
The MW System.log shows following :
...
[Wed Dec 08 09:13:27 CST 2010] (Thread-15) AOL.userInfo - before tCtx getSessionManager.validateLogin
[Wed Dec 08 09:13:27 CST 2010] (Thread-15) PM - catch Exception
[Wed Dec 08 09:13:27 CST 2010] (Thread-15) MWA_PM_HANDLE_LOGIN_FAIL: Authentication failed
java.lang.NullPointerException
at oracle.apps.fnd.security.SessionManager.recordSuccess(SessionManager.java:3820)
at oracle.apps.fnd.security.SessionManager.validateLogin(SessionManager.java:2082)
at oracle.apps.fnd.security.SessionManager.validateLogin(SessionManager.java:1946)
at oracle.apps.mwa.container.ApplicationsObjectLibrary.authenticateUser(ApplicationsObjectLibrary.java:397)
at oracle.apps.mwa.container.ApplicationsObjectLibrary.authenticateUser(ApplicationsObjectLibrary.java:290)
at oracle.apps.mwa.presentation.telnet.PresentationManager.handleLogin(PresentationManager.java:1782)
at oracle.apps.mwa.presentation.telnet.PresentationManager.handle(PresentationManager.java:673)
at oracle.apps.mwa.presentation.telnet.ProtocolHandler.run(ProtocolHandler.java:847)
[Wed Dec 08 09:13:27 CST 2010] (Thread-15) setCurrentField: key = UserName
[Wed Dec 08 09:13:27 CST 2010] (Thread-15) setCurrentFieldIndex: i = 4 = UserName
...
Changes
Cause
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In this Document
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Cause |
Solution |
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