'Authentication Failed' When Login To Mobile Web Applications MWA (Doc ID 1276621.1)

Last updated on AUGUST 31, 2015

Applies to:

Oracle Mobile Application Server - Version 12.0.4 to 12.1.1 [Release 12.0 to 12.1]
Information in this document applies to any platform.

Symptoms

When login to Mobile Web Applications it fails with error 'Authentication Failure'. The login to the E-Business Suite itself is working as expected.

The MW System.log shows following :

...
[Wed Dec 08 09:13:27 CST 2010] (Thread-15) AOL.userInfo - before tCtx getSessionManager.validateLogin
[Wed Dec 08 09:13:27 CST 2010] (Thread-15) PM - catch Exception
[Wed Dec 08 09:13:27 CST 2010] (Thread-15) MWA_PM_HANDLE_LOGIN_FAIL: Authentication failed
java.lang.NullPointerException
at oracle.apps.fnd.security.SessionManager.recordSuccess(SessionManager.java:3820)
at oracle.apps.fnd.security.SessionManager.validateLogin(SessionManager.java:2082)
at oracle.apps.fnd.security.SessionManager.validateLogin(SessionManager.java:1946)
at oracle.apps.mwa.container.ApplicationsObjectLibrary.authenticateUser(ApplicationsObjectLibrary.java:397)
at oracle.apps.mwa.container.ApplicationsObjectLibrary.authenticateUser(ApplicationsObjectLibrary.java:290)
at oracle.apps.mwa.presentation.telnet.PresentationManager.handleLogin(PresentationManager.java:1782)
at oracle.apps.mwa.presentation.telnet.PresentationManager.handle(PresentationManager.java:673)
at oracle.apps.mwa.presentation.telnet.ProtocolHandler.run(ProtocolHandler.java:847)
[Wed Dec 08 09:13:27 CST 2010] (Thread-15) setCurrentField: key = UserName
[Wed Dec 08 09:13:27 CST 2010] (Thread-15) setCurrentFieldIndex: i = 4 = UserName
...

Cause

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