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Error Occurred When Autoreceiving In Depot Repair (Doc ID 1278188.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Depot Repair - Version 11.5.10 and later
Information in this document applies to any platform.
Form:CSDREPLN.FMB - Repairs


Symptoms



When attempting to use the autoreceipt functionality in depot repair to receive the repair item through just the Repair Order form, the following error occurs.

ERROR
-----------------------
"Error occurred in receiving processor"

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Go to Depot Repair responsibility
  2. Create Repair Order for a serialized item with quantity 1
  3. Go to logistics tab, Book the Repair Order
  4. Click on "Receive" button in the logistics tab
  5. Prompt appears that item is eligible for auto-receipt
  6. The error message "Error occurred in receiving processor" appears

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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