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Example of CS_ServiceRequest_PUB.Create_ServiceRequest (Doc ID 1286187.1)

Last updated on MAY 10, 2018

Applies to:

Oracle Teleservice - Version 12.0.6 and later
Information in this document applies to any platform.
***Checked for relevance on 31-Dec-2013***

Goal

To offer details of the CS_SERVICEREQUEST_PUB.CREATEUPDATE_SERVICEREQUEST Application Program Interface (API).

This article details how to create a Service Request (SR) via the API method.

Solution

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