Scalability Issue In Otm 6.1.2 with the error ""planningBuild - 1" id=126 idx=0x220 tid=15739 prio=5 alive, in native, sleeping, daemon" Only Seen when OTM is Used with Kewill. (Doc ID 1286658.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Oracle Transportation Management - Version: 6.1.2 and later   [Release: 6.1 and later ]
Information in this document applies to any platform.

Goal



When OTM is set up in Scalability mode (though this may not be relevant to the core of the issue), the following was seen in the console logs:

All the planningBuild threads seems to be stuck in Kewill calls. Is it possible that there is a problem with Kewill?

INFO | 2010/12/16 13:16:57 | "planningBuild - 1" id=126 idx=0x220 tid=15739 prio=5 alive, in native, sleeping, daemon
INFO | 2010/12/16 13:16:57 | at java/lang/Thread.sleep(J)V(Native Method)
INFO | 2010/12/16 13:16:57 | at glog/business/rate/rateengine/external/REXKewill.getNextChar(REXKewill.java:442)optimized
INFO | 2010/12/16 13:16:57 | at glog/business/rate/rateengine/external/REXKewill.costShipment(REXKewill.java:568)optimized
INFO | 2010/12/16 13:16:57 | at glog/business/rate/rateengine/guts/RACExternalRatingEngine.costShipment(RACExternalRatingEngine.java:72)inlined
INFO | 2010/12/16 13:16:57 | at glog/business/rate/rateengine/guts/RACExternalRatingEngine.costShipment(RACExternalRatingEngine.java:41)optimized
INFO | 2010/12/16 13:16:57 | at glog/business/rate/rateengine/RatingEngine.rateIt(RatingEngine.java:850)optimized
INFO | 2010/12/16 13:16:57 | at glog/business/rate/rateengine/RatingEngine.findShipmentCost(RatingEngine.java:726)optimized
INFO | 2010/12/16 13:16:57 | at glog/business/rate/rateengine/RatingEngine.findShipmentCosts(RatingEngine.java:615)inlined
INFO | 2010/12/16 13:16:57 | at glog/business/rate/rateengine/RatingEngine.findShipmentCosts(RatingEngine.java:383)optimized
INFO | 2010/12/16 13:16:57 | at glog/business/rate/ratefinder/RateFinder.findShipmentCosts(RateFinder.java:274)
INFO | 2010/12/16 13:16:57 | at glog/business/rate/ratefinder/RateFinder.findShipmentCosts(RateFinder.java:189)
INFO | 2010/12/16 13:16:57 | at glog/business/rate/ratefinder/RateFinder.findShipmentCosts(RateFinder.java:438)
INFO | 2010/12/16 13:16:57 | at glog/business/serviceprovider/ServiceProviderAssigner.assignLeastCostServiceProvider(ServiceProviderAssigner.java:574)
INFO | 2010/12/16 13:16:57 | at glog/business/equipment/EquipmentAssigner.getLeastCostTShipment(EquipmentAssigner.java:900)
INFO | 2010/12/16 13:16:57 | at glog/business/equipment/EquipmentAssigner.assignBestEquipmentGroup(EquipmentAssigner.java:647)
INFO | 2010/12/16 13:16:57 | at glog/business/equipment/EquipmentAssigner.assignEquipmentGroupInternal(EquipmentAssigner.java:185)
INFO | 2010/12/16 13:16:57 | at glog/business/equipment/EquipmentAssigner.assignEquipmentGroup(EquipmentAssigner.java:89)
INFO | 2010/12/16 13:16:57 | at glog/business/shipment/MiniShipmentBuilder.constructTShipment(MiniShipmentBuilder.java:727)
INFO | 2010/12/16 13:16:57 | at glog/business/shipment/MiniShipmentBuilder.buildTShipment(MiniShipmentBuilder.java:126)
INFO | 2010/12/16 13:16:57 | at glog/business/consolidation/bulkplan/BuildShipmentTask.executePlanning(BuildShipmentTask.java:23)
INFO | 2010/12/16 13:16:57 | at glog/business/util/PlanningTask.execute(PlanningTask.java:14)
INFO | 2010/12/16 13:16:57 | at glog/server/workflow/tasklist/Task.perform(Task.java:51)
INFO | 2010/12/16 13:16:57 | at glog/server/workflow/tasklist/TaskBatchTopic.execute(TaskBatchTopic.java:65)
INFO | 2010/12/16 13:16:57 | at glog/server/workflow/SimpleWorkflow.execute(SimpleWorkflow.java:23)
INFO | 2010/12/16 13:16:57 | at glog/server/workflow/WorkflowSessionBean.execute(WorkflowSessionBean.java:64)
INFO | 2010/12/16 13:16:57 | at glog/server/workflow/WorkflowSessionNonTransServerSideEJBWrapper_t6tuwu_EOImpl.execute(WorkflowSessionNonTransServerSideEJBWrapper_t6tuwu_EOImpl.java:353)
INFO | 2010/12/16 13:16:57 | at glog/server/workflow/WorkflowManager.execute(WorkflowManager.java:353)
INFO | 2010/12/16 13:16:57 | at glog/server/workflow/Trigger.trigger(Trigger.java:122)
INFO | 2010/12/16 13:16:57 | at glog/util/event/MemoryEventQueueRunnable.processEvent(MemoryEventQueueRunnable.java:141)
INFO | 2010/12/16 13:16:57 | at glog/util/event/MemoryEventQueueRunnable.run(MemoryEventQueueRunnable.java:96)
INFO | 2010/12/16 13:16:57 | at glog/util/event/EventThread.run(EventThread.java:82)
INFO | 2010/12/16 13:16:57 | at java/lang/Thread.run(Thread.java:619)
INFO | 2010/12/16 13:16:57 | at jrockit/vm/RNI.c2java(JJJJJ)V(Native Method)
INFO | 2010/12/16 13:16:57 | -- end of trace


Solution

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