Scalability Issue In Otm 6.1.2 with the error ""planningBuild - 1" id=126 idx=0x220 tid=15739 prio=5 alive, in native, sleeping, daemon" Only Seen when OTM is Used with Kewill. (Doc ID 1286658.1)

Last updated on JULY 20, 2024

Applies to:

Goal

When OTM is set up in Scalability mode (though this may not be relevant to the core of the issue), the following was seen in the console logs:

All the planningBuild threads seems to be stuck in Kewill calls. Is it possible that there is a problem with Kewill?

INFO | 2010/12/16 13:16:57 | "planningBuild - 1" id=126 idx=0x220 tid=15739 prio=5 alive, in native, sleeping, daemon
INFO | 2010/12/16 13:16:57 | at java/lang/Thread.sleep(J)V(Native Method)
INFO | 2010/12/16 13:16:57 | at glog/business/rate/rateengine/external/REXKewill.getNextChar(REXKewill.java:442)optimized
INFO | 2010/12/16 13:16:57 | at glog/business/rate/rateengine/external/REXKewill.costShipment(REXKewill.java:568)optimized
INFO | 2010/12/16 13:16:57 | at glog/business/rate/rateengine/guts/RACExternalRatingEngine.costShipment(RACExternalRatingEngine.java:72)inlined
INFO | 2010/12/16 13:16:57 | at glog/business/rate/rateengine/guts/RACExternalRatingEngine.costShipment(RACExternalRatingEngine.java:41)optimized
INFO | 2010/12/16 13:16:57 | at glog/business/rate/rateengine/RatingEngine.rateIt(RatingEngine.java:850)optimized
INFO | 2010/12/16 13:16:57 | at glog/business/rate/rateengine/RatingEngine.findShipmentCost(RatingEngine.java:726)optimized
INFO | 2010/12/16 13:16:57 | at glog/business/rate/rateengine/RatingEngine.findShipmentCosts(RatingEngine.java:615)inlined
INFO | 2010/12/16 13:16:57 | at glog/business/rate/rateengine/RatingEngine.findShipmentCosts(RatingEngine.java:383)optimized
INFO | 2010/12/16 13:16:57 | at glog/business/rate/ratefinder/RateFinder.findShipmentCosts(RateFinder.java:274)
INFO | 2010/12/16 13:16:57 | at glog/business/rate/ratefinder/RateFinder.findShipmentCosts(RateFinder.java:189)
INFO | 2010/12/16 13:16:57 | at glog/business/rate/ratefinder/RateFinder.findShipmentCosts(RateFinder.java:438)
INFO | 2010/12/16 13:16:57 | at glog/business/serviceprovider/ServiceProviderAssigner.assignLeastCostServiceProvider(ServiceProviderAssigner.java:574)
INFO | 2010/12/16 13:16:57 | at glog/business/equipment/EquipmentAssigner.getLeastCostTShipment(EquipmentAssigner.java:900)
INFO | 2010/12/16 13:16:57 | at glog/business/equipment/EquipmentAssigner.assignBestEquipmentGroup(EquipmentAssigner.java:647)
INFO | 2010/12/16 13:16:57 | at glog/business/equipment/EquipmentAssigner.assignEquipmentGroupInternal(EquipmentAssigner.java:185)
INFO | 2010/12/16 13:16:57 | at glog/business/equipment/EquipmentAssigner.assignEquipmentGroup(EquipmentAssigner.java:89)
INFO | 2010/12/16 13:16:57 | at glog/business/shipment/MiniShipmentBuilder.constructTShipment(MiniShipmentBuilder.java:727)
INFO | 2010/12/16 13:16:57 | at glog/business/shipment/MiniShipmentBuilder.buildTShipment(MiniShipmentBuilder.java:126)
INFO | 2010/12/16 13:16:57 | at glog/business/consolidation/bulkplan/BuildShipmentTask.executePlanning(BuildShipmentTask.java:23)
INFO | 2010/12/16 13:16:57 | at glog/business/util/PlanningTask.execute(PlanningTask.java:14)
INFO | 2010/12/16 13:16:57 | at glog/server/workflow/tasklist/Task.perform(Task.java:51)
INFO | 2010/12/16 13:16:57 | at glog/server/workflow/tasklist/TaskBatchTopic.execute(TaskBatchTopic.java:65)
INFO | 2010/12/16 13:16:57 | at glog/server/workflow/SimpleWorkflow.execute(SimpleWorkflow.java:23)
INFO | 2010/12/16 13:16:57 | at glog/server/workflow/WorkflowSessionBean.execute(WorkflowSessionBean.java:64)
INFO | 2010/12/16 13:16:57 | at glog/server/workflow/WorkflowSessionNonTransServerSideEJBWrapper_t6tuwu_EOImpl.execute(WorkflowSessionNonTransServerSideEJBWrapper_t6tuwu_EOImpl.java:353)
INFO | 2010/12/16 13:16:57 | at glog/server/workflow/WorkflowManager.execute(WorkflowManager.java:353)
INFO | 2010/12/16 13:16:57 | at glog/server/workflow/Trigger.trigger(Trigger.java:122)
INFO | 2010/12/16 13:16:57 | at glog/util/event/MemoryEventQueueRunnable.processEvent(MemoryEventQueueRunnable.java:141)
INFO | 2010/12/16 13:16:57 | at glog/util/event/MemoryEventQueueRunnable.run(MemoryEventQueueRunnable.java:96)
INFO | 2010/12/16 13:16:57 | at glog/util/event/EventThread.run(EventThread.java:82)
INFO | 2010/12/16 13:16:57 | at java/lang/Thread.run(Thread.java:619)
INFO | 2010/12/16 13:16:57 | at jrockit/vm/RNI.c2java(JJJJJ)V(Native Method)
INFO | 2010/12/16 13:16:57 | -- end of trace

Solution

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