Contact Center: How To Hide The Party Information DFF Using Forms Personalization. (Doc ID 1286827.1)

Last updated on JULY 21, 2023

Applies to:

Oracle Customer Care - Version 12.0.5 and later
Oracle Application Object Library - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Goal

What personalizations need to be implemented in the Contact Center to hide the Party Information flexfield?

Solution

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In this Document

Goal

Solution

References

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Contact Center: How To Hide The Party Information DFF Using Forms Personalization. (Doc ID 1286827.1)

Applies to:

Goal

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!