My Oracle Support Banner

’Target Unreachable Error Received When Trying To View Driver Assignments Via Dispatch Board (Doc ID 1290855.1)

Last updated on JULY 20, 2024

Applies to:

Oracle Fleet Management - Version 6.1.2 to 6.1.4 [Release 6.1]
Information in this document applies to any platform.

Symptoms


When attempting to view driver assignments via dispatch board, the following error occurs.

ERROR
-----------------------
/WEB-INF/al/jsp/DecisionControlCenter/DITPATCH_BOARD/DecisionControlCenterl.jspx(225,314) ‘#{DesicionControlCentercontroller.views.c_6view.updateTimeScale}’Target Unreachable, ‘ c_6View’ returned null. Server Exception during PPR. For more information please check log files.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into OTM.
2. Go to Fleet Management --> Dispatch Board.
3. Select a driver with assignments.
4. Click below the select driver tab:  View – Time Scale
5. Change dates into 01-02-2011 with slot time interval 1 Hour.
6. Click Ok.
7. Note the error.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.