’Target Unreachable Error Received When Trying To View Driver Assignments Via Dispatch Board (Doc ID 1290855.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Fleet Management - Version 6.1.2 to 6.1.4 [Release 6.1]
Information in this document applies to any platform.
***Checked for relevance on 08-Oct-2012***

Symptoms


When attempting to view driver assignments via dispatch board, the following error occurs.

ERROR
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/WEB-INF/al/jsp/DecisionControlCenter/DITPATCH_BOARD/DecisionControlCenterl.jspx(225,314) ‘#{DesicionControlCentercontroller.views.c_6view.updateTimeScale}’Target Unreachable, ‘ c_6View’ returned null. Server Exception during PPR. For more information please check log files.


STEPS
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The issue can be reproduced at will with the following steps:
1. Log into OTM.
2. Go to Fleet Management --> Dispatch Board.
3. Select a driver with assignments.
4. Click below the select driver tab:  View – Time Scale
5. Change dates into 01-02-2011 with slot time interval 1 Hour.
6. Click Ok.
7. Note the error.

Cause

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