Pick Release: Item Backordered Even When Sufficient Quantity Is Available In Same Subinventory With Different Locators (Doc ID 1292174.1)

Last updated on JULY 18, 2017

Applies to:

Oracle Inventory Management - Version 12.1.1 and later
Oracle Shipping Execution - Version 12.1 and later
Information in this document applies to any platform.

Symptoms

When an Order is pick released for an Item, available in 2 different locators in a single sub-inventory, the item gets picked from one locator and the remaining gets backordered.
Sufficient on hand exists for the item in the locators.

EXPECTED BEHAVIOR
Expect the entire ordered quantity to be released

STEPS
The issue can be reproduced at will with the following steps:

1. Ensure sufficient on hand for item in 2 different locators in a subinventory
2. Enter and Book an Order for quantity less than total available quantity
3. Launch Pick Release from the Shipping Transaction form
4. Find the Item gets released from only one locator and the remaining quantity gets backordered.

Changes

Upgrade from 11.5.10 to 12.1.1 , This was working fine before upgrade.

Cause

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