Supplier User Registration Fails With ORA-06508 (Doc ID 1293109.1)

Last updated on JANUARY 10, 2017

Applies to:

Oracle iSupplier Portal - Version 12.1.3 and later
Oracle Sourcing - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to register a supplier,
the following error occurs.

ERROR
-----------------------
The following SQL error occurred: ORA-06508: PL/SQL: could not find the program unit being called

Same also for in  iSupplier when setting up a Sourcing user the following error occurs:

 "Welcome to Sourcing! An internal error occurred while setting you up as a valid Sourcing user.
The error message is : The following SQL error occurred: ORA-06508: PL/SQL: could not find program unit being called."


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Choose Purchasing Superuser
2. Supply Base => Supplier User Management => Register Supplier User
3. Enter Supplier information
4. Click Register
5. Receive Error


Cause

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