DataFix: Email Center - Unable to Create Second Purge Request, while First Request is in Status Failure (Doc ID 1293350.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Email Center - Version 11.5.10.2 and later
Information in this document applies to any platform.

Goal

When running purge email requests.

It is possible that a request will fail.

In this case it is not possible to add a new purge request until the first one is successful.

This being the case, it may be required to delete the first first request, in order to action the second.

If you require the steps to do this, please open an Service Request with Oracle Support and reference this note, Oracle Support will guide you through the solution.

Solution

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