Error: JBO-27122: SQL Error During Statement Preparation, When Opening Debrief Html Page.
(Doc ID 1296543.1)
Last updated on JUNE 21, 2023
Applies to:
Oracle Field Service - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
When attempting to open the Debrief html screen from either the Task or Dispatch Center, the following error occurs.
ERROR
oracle.apps.fnd.framework.OAException: oracle.jbo.SQLStmtException: JBO-27122: SQL error during statement preparation. Statement: select fl.meaning,fl.lookup_code from fnd_lookups fl, (
-- Not Required
select 'N' lookup_code,jta.task_assignment_id
from jtf_tasks_b jtb,
jtf_task_assignments jta,
jtf_task_statuses_b jtsb
where jtb.task_id = jta.task_id
and jtsb.task_status_id = jta.assignment_status_id
and ((jtb.task_confirmation_status = 'N')
or (jtb.task_confirmation_status = 'R'
and greatest(nvl(jtsb.working_flag,'N'),
nvl(jtsb.completed_flag,'N'),
nvl(jtsb.closed_flag,'N')) = 'N')
or (jtb.task_confirmation_status = 'C'
and greatest(nvl(jtsb.schedulable_flag,'N'),
nvl(jtsb.planned_flag,'N'),
nvl(jtsb.working_flag,'N'),
nvl(jtsb.completed_flag,'N'),
nvl(jtsb.closed_flag,'N')) = 'N')) union all
-- Required
## Detail 0 ##
java.sql.SQLException: Missing IN or OUT parameter at index:: 1
at oracle.jdbc.driver.OraclePreparedStatement.processCompletedBindRow(OraclePreparedStatement.java:1752)
at oracle.jdbc.driver.OraclePreparedStatement.executeInternal(OraclePreparedStatement.java:3444)
at oracle.jdbc.driver.OraclePreparedStatement.executeQuery(OraclePreparedStatement.java:3493)
at oracle.jdbc.driver.OraclePreparedStatementWrapper.executeQuery(OraclePreparedStatementWrapper.java:1491)
at oracle.jbo.server.QueryCollection.buildResultSet(QueryCollection.java:860)
at oracle.jbo.server.QueryCollection.executeQuery(QueryCollection.java:669)
-- Not Required
select 'N' lookup_code,jta.task_assignment_id
from jtf_tasks_b jtb,
jtf_task_assignments jta,
jtf_task_statuses_b jtsb
where jtb.task_id = jta.task_id
and jtsb.task_status_id = jta.assignment_status_id
and ((jtb.task_confirmation_status = 'N')
or (jtb.task_confirmation_status = 'R'
and greatest(nvl(jtsb.working_flag,'N'),
nvl(jtsb.completed_flag,'N'),
nvl(jtsb.closed_flag,'N')) = 'N')
or (jtb.task_confirmation_status = 'C'
and greatest(nvl(jtsb.schedulable_flag,'N'),
nvl(jtsb.planned_flag,'N'),
nvl(jtsb.working_flag,'N'),
nvl(jtsb.completed_flag,'N'),
nvl(jtsb.closed_flag,'N')) = 'N')) union all
-- Required
## Detail 0 ##
java.sql.SQLException: Missing IN or OUT parameter at index:: 1
at oracle.jdbc.driver.OraclePreparedStatement.processCompletedBindRow(OraclePreparedStatement.java:1752)
at oracle.jdbc.driver.OraclePreparedStatement.executeInternal(OraclePreparedStatement.java:3444)
at oracle.jdbc.driver.OraclePreparedStatement.executeQuery(OraclePreparedStatement.java:3493)
at oracle.jdbc.driver.OraclePreparedStatementWrapper.executeQuery(OraclePreparedStatementWrapper.java:1491)
at oracle.jbo.server.QueryCollection.buildResultSet(QueryCollection.java:860)
at oracle.jbo.server.QueryCollection.executeQuery(QueryCollection.java:669)
Steps
The issue can be reproduced at will with the following steps:
1. Login as the Field Service Dispatcher, (or other suitable responsibility).
2. Navigate to the Dispatch Center, and select a task.
3. (Using the right mouse button) select the Debrief option.
4. Note the error which appears.
Changes
Cause
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In this Document
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| Changes |
| Cause |
| Solution |
| References |