UWQ Displays Dispute Amount Of <1.00> When There Is No Dispute For Customer
(Doc ID 1298043.1)
Last updated on FEBRUARY 21, 2019
Oracle Advanced Collections - Version 12.1.2 and later Information in this document applies to any platform.
***Checked for relevance on 21-NOV-2013***
A Collector's Work Queue displays the dispute amount of <1.00> when there is no dispute for customer.
Ran IEX: Populate UWQ Summary Tables and then reviewed the delinquent accounts in UWQ. There are several customers that have a dispute amount of <1.00> displayed in queue, however, none of these customers have any disputes on file.
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