Are Purged Emails From Oracle Email Center Considered In DBI Reporting? (Doc ID 1298162.1)

Last updated on JUNE 13, 2017

Applies to:

Oracle Email Center - Version 11.5.10.2 and later
Information in this document applies to any platform.

Goal

When purging emails from Oracle Email Center, is the data relating to those emails still available to Daily Business Intelligence for Interaction Center?


Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms