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Troubleshooting Forms Applet Issues In E-Business Suite (Doc ID 1300317.1)

Last updated on MAY 22, 2024

Applies to:

Oracle E-Business Suite Technology Stack - Version 11.5.10.2 to 12.1.3 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.

Purpose

The Self Service pages of E-Business Suite run in a browser and do not require additional components being. However for running Forms session the desktop needs to have the Java plug-in (JRE) installed. The additional layer for running Forms applet could cause issues for which server side logging does not provide useful information. This document explains the mechanisms used to run the Forms applet and which options are available for troubleshooting.

By understanding the expected behavior and combine this with proper debug information it should be possible to determine the root-cause for your issue and choose right direction for implementing solution.

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 Forms applet basics
 Start of the Forms session
 Differences between Forms Server and Forms Servlet
 Forms Server
 Forms Servlet
 Process steps applying Forms Java patches:
 STEP 1: Application of the Forms patch on the environment
 Release 11i / Forms 6i
 Release 12 / Forms 10G
 STEP 2: Generation of the E-Business Suite Forms JAR files
 Handling of Forms JAR files on the desktop.
 Collecting run-time data from the Forms applet
 Java Console
 JRE Trace and Log files
 Enable logging
 Enable tracing
 Show applet lifecycle exceptions
 JRE version used to run the Forms Applet
 Examples of diagnosing issues
 Problem:
 Diagnostics:
 Solution:
References

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