Get JBO-30003 Error Opening the Supplier Menu (Doc ID 1300375.1)

Last updated on NOVEMBER 29, 2016

Applies to:

Oracle iRecruitment - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

When clicking the Supplier menu option from the manually added Customer and Supplier Setup Menu per the iRecruitment Implementation guide, the following error occurs:

Error Page
You have encountered an unexpected error. Please contact your System Administrator for assistance. Click here for exception details.

Excerpts of error stack received:

Exception Details.
oracle.apps.fnd.framework.OAException: Could not load application module 'oracle.apps.pos.supplier.server.SuppSummAM'.
at oracle.apps.fnd.framework.webui.OAJSPApplicationRegistry.registerApplicationModule(OAJSPApplicationRegistry.java:279)
at oracle.apps.fnd.framework.webui.OAJSPApplicationRegistry.registerApplicationModule(OAJSPApplicationRegistry.java:78)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:1300)
...
## Detail 0 ##
JBO-30003: The application pool (orgGLBCRP21582oracle.apps.pos.supplier.server.SuppSummAM) failed to checkout an application module due to the following exception:
oracle.jbo.JboException: JBO-29000: Unexpected exception caught: oracle.apps.fnd.framework.OAException, msg=Application: FND, Message Name: FND_GENERIC_MESSAGE. Tokens: MESSAGE = java.sql.SQLException: ORA-20001: SQL_PLSQL_ERROR: N, ROUTINE, MO_GLOBAL.INIT, N, ERRNO, -20001, N, REASON, ORA-20001: APP-FND-02901: You do not have access privilege to any operating unit. Please check if your profile option MO: Security Profile includes any operating unit or the profile option MO: Operating Unit is set.
ORA-06512: at "APPS.FND_MESSAGE", line 509
ORA-06512: at "APPS.MO_GLOBAL", line 36
ORA-06512: at "APPS.MO_GLOBAL", line 757
ORA-06512: at "APPS.MO_GLOBAL", line 700
ORA-06512: at line 1
;
at oracle.jbo.common.ampool.ApplicationPoolImpl.doCheckout(ApplicationPoolImpl.java:2002)
at oracle.jbo.common.ampool.ApplicationPoolImpl.useApplicationModule(ApplicationPoolImpl.java:2793)
at oracle.jbo.common.ampool.SessionCookieImpl.useApplicationModule(SessionCookieImpl.java:453)
at oracle.jbo.http.HttpSessionCookieImpl.useApplicationModule(HttpSessionCookieImpl.java:233)
at oracle.apps.fnd.framework.webui.OAHttpSessionCookieImpl.useApplicationModule(OAHttpSessionCookieImpl.java:511)
at oracle.jbo.common.ampool.SessionCookieImpl.useApplicationModule(SessionCookieImpl.java:424)
(..)

 

STEPS TO REPRODUCE
1. Responsibility: System Administrator.
2. Add the Customer and Supplier Setup Menu as a submenu to the menu used by the iRecruitment responsibility.
3. Navigate to iRecruitment responsibility > Setup > Supplier > error.

 

Changes

 

Cause

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