Automatic Receipt/Remittance Exception Report Showing Incorrect Error Message for Credit Card Authorization Failures
(Doc ID 1301602.1)
Last updated on OCTOBER 25, 2023
Applies to:
Oracle Payments - Version 12.0.4 to 12.1.3 [Release 12.0 to 12.1]Information in this document applies to any platform.
Symptoms
Error code returned by the payment system is not carried over to Receivables correctly.
For example:
Error returned by payment system is
payment system code :=104 payment system msg :=Timeout waiting for Processor response
This error is correctly recorded in the Oracle Payments IBY_TRXN_SUMMARIES_ALL table (BEPMESSAGE)
However, AR receipt creation request (which triggered the authorization) log shows following error:
INVALID_AUTHORIZATION
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |