UNSUPPORTEDOPERATIOEXCEPTION When Attempting to Use Action "Add Driver to Chart" in the Dispatch Control Center (Doc ID 1301607.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Transportation Management - Version 6.2.0 to 6.2.2 [Release 6.2]
Information in this document applies to any platform.
***Checked for relevance on 08-Oct-2012***

Symptoms


When attempting to select the action "Add to Chart" from the Driver Dispatch Screen, the following error is received in a popup window.

ERROR
-----------------------
java.lang.UnsupportedOperatioException. Server Exception during PPR


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into OTM 6.2.
2. Go to Fleet Management --> Dispatch Board.
3. In the Driver Box, select query "All Drivers" and click the Arrow.
4. Expand the window and Scroll Down to a Driver assigned to a Shipment.
5. Right Click the Driver and Select "Add to Chart".
6. Note the Popup Error:
java.lang.UnsupportedOperatioException. Server Exception during PPR.

Cause

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