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Unable To See Option To Create SR Or View SRs Under Service Requests Tab in My Oracle Support (Doc ID 1302578.1)

Last updated on JANUARY 23, 2018

Applies to:

My Oracle Support - Version 6 and later
Oracle Receivables - Version 12.2 to 12.2 [Release 12.2]
Information in this document applies to any platform.

Symptoms

 User is not able to see the options to Create Technical SR or View SR in My Oracle Support.

Cause

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