java.lang.ClassNotFoundException Error Received Clicking On Hazmat Package Type From Packaged Item View Page

(Doc ID 1306380.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Oracle Transportation Management - Version: 6.1.4 and later   [Release: 6.1 and later ]
Information in this document applies to any platform.

Symptoms


When clicking on the Hazmat Package Type ID from the Package Item Screen in Popup View Mode, the following error is received:


ERROR
-----------------------
Error while retrieving query glog.server.query.powerdata.PackageTypeQuery
java.lang.ClassNotFoundException:
glog.server.query.powerdata.PackageTypeQuery


java.lang.ClassNotFoundException: glog.server.query.powerdata.PackageTypeQuery
at java.lang.Class.forName0(Native Method)
at java.lang.Class.forName(Class.java:169)
at glog.webserver.util.QueryHelper.getQuery(QueryHelper.java:61)
at glog.webserver.util.ViewDisplayServlet.processQuery(ViewDisplayServlet.java:82)
at glog.webserver.util.ViewDisplayServlet.getDocument(ViewDisplayServlet.java:57)
at glog.webserver.util.AbstractServletProducer.process(AbstractServletProducer.java:80)
at glog.webserver.util.BaseServlet.service(BaseServlet.java:705)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at glog.webserver.session.ParameterValidation.doFilter(ParameterValidation.java:29)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at glog.webserver.screenlayout.ClientSessionTracker.doFilter(ClientSessionTracker.java:59)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at glog.webserver.util.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingFilter.java:44)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:286)
at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:190)
at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:283)
at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:767)
at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:697)
at org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:889)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:690)
at java.lang.Thread.run(Thread.java:619)



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into OTM 6.1.
2. Go to Order Management --> Purchase Order --> Order Base.
3. Search for Order Base with a packaged item containing a Hazmat Package Type.
4. Select Record and Click "View".
5. Scroll Down to Lineitem data and click on Packaged Item ID.
6. Click on Hazmat Package Type ID HAZTEST.
7. Note the Error Received:

Error while retrieving query glog.server.query.powerdata.PackageTypeQuery

java.lang.ClassNotFoundException:
glog.server.query.powerdata.PackageTypeQuery

Cause

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