Order Management (OM) Sales Order Line Frequently Asked Questions (FAQ)
(Doc ID 1308685.1)
Last updated on SEPTEMBER 18, 2023
Applies to:Oracle Order Management - Version 18.104.22.168 to 12.2.2 [Release 11.5.10 to 12.2]
Oracle Order Management - Version 12.2.8 to 12.2.8 [Release 12.2]
Information in this document applies to any platform.
This document provides a compiled list of frequently asked questions designed to aid in problem resolution for the Order Management Sales Order Line subject area.
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In this Document
|Questions and Answers|
|1. Does R11i offer decimal quantities on order lines?|
|2. Can I enter customer item numbers?|
|3. Can the sales order form accept a customer part number or any other item cross reference number that has not been set up.|
|4. Can configured items be saved as a customer specific item number?|
|7. Why can't I specify a subinventory at the order line level?|
|8. If an order contains both order lines and returns, do separate invoice and credit notes get generated?|
|9. Does line independence apply to accounting rules, and can the independent path carry through to Accounts Receivables for invoicing and revenue recognition?|
|10. Will the 'Mass Change' feature allow me to reduce quantities across multiple sales orders?|
|11. What will the 'Mass Change' functionality allow me to change?|
|12. When a Sales Order line, say line 1, is split (manually), can you receive goods from the same PO which was against line 1.1 to the split SO line 1.2? |
Meaning when we split the line can we receive from the same PO without any changes to the PO?
|13. Does a partial receipt of Purchase Order lines result in a split of SO lines automatically?|
|15. Does Order Management or Advanced Pricing allow the user to enter a separate line on an order with a negative price?|
|16. How do you view invoice details for invoiced sales order lines?|
|17. Is there a way an Item can have text in the Unit Price field (i.e. 'No Price' or 'TBD')?|
|18. Item numbers appear as 'X'.|
|20. Unable to enter decimal quantities in options of Models or on Models or Kits.|
|21. What does the line status of "Interfaced" mean?|
|22. Configured item does not get added to price list|
|23. Orders in entered status but shows in item supply demand screen.|
|24. Why List Price On Sales Order Form Rounding To 2 Decimal?|
|26. Is it possible to update the Item Description in Sales order form of order management as we do in Purchasing?|
|27. Why System is not raising business event while changing unit selling price?|
|28. How To Manually Allocate Inventory When Using Order Management with OPM?|