Unable to Update NAT/NAL of Existing Driver Assignment (Doc ID 1309468.1)

Last updated on JULY 09, 2014

Applies to:

Oracle Fleet Management - Version: 6.1.0 and later   [Release: 6.1 and later ]
Information in this document applies to any platform.

Symptoms


Adding a Tracking Event which run the Agent Action "UPDATE HOURS OF SERVICE STATE". Expecting that this should update the existing driver assignment. Instead, OTM is adding a new "override" driver assignment. Because of this, they can no longer unassign the driver from the shipment, and getting the following error:

Could not unassign driver from shipment <shipment_gid> because there is driver assignment manual override after this shipment.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms