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Customer Form, Account/Site Profile Error: Java Error is Raised When Changing the Profile Class at the Account or Site Profile Level (Doc ID 1310532.1)

Last updated on APRIL 13, 2023

Applies to:

Oracle Receivables - Version 12 and later
Information in this document applies to any platform.


When maintaining or creating an account and the user tries to enter the a Profile Class at the Account or Site Level, an error page is generated:

at    at$
com.evermind.util.ReleasableResourcePooledExecutor$ java.lang.NullPointerException at
at sun.reflect.NativeMetho

Steps to Reproduce:

  1. Responsibility: Receivables Manager
    Navigation: Customers > Customers Open the customer search page from the above navigation path.
  2. Query for an existing customer
  3. Click on 'Go' button.
  4. Navigate to the 'Account Profile' Tab
  5. Replace the current Profile class with a different value from the list of values
  6. Save your changes, the error page is displayed


Upgraded Instance from 11i to release 12.


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