My Oracle Support Banner

Order Base MOD Agent Fails When Shipment Is Allocated (Doc ID 1311671.1)

Last updated on JULY 20, 2024

Applies to:

Oracle Transportation Management - Version 6.2.0 to 6.2.2 [Release 6.2]
Information in this document applies to any platform.

Symptoms


When sending in an Order Base Update, if the shipment is allocated, the following error is received:

ERROR
-----------------------
2011-03-11 18:12:08.608 575114 Error Exception Cannot delete the ORDER_RELEASE record. A ALLOCATION_ORDER_RELEASE_D record references it in its ORDER_RELEASE_GID column.
java.sql.SQLIntegrityConstraintViolationException: ORA-02292: integrity constraint (GLOGOWNER.FK_AORD_ORDER_RELEASE_GID) violated - child record found

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into OTM 6.1.
2. Send an updated order base via integration.
3. Note the Error in the logs

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.