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R12: Signing On Generates Error: You have encountered an unexpected error. Please contact the System Administrator for assistance (Doc ID 1312273.1)

Last updated on AUGUST 07, 2024

Applies to:

Oracle E-Business Suite Technology Stack - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.
 

Symptoms

On : 12.1.3 version, IAS for Applications Technology
when attempting to login to E business suite intermittently users get the following error:

Error Page: You have encountered an unexpected error. Please contact the System Administrator for assistance.


In the oacore_default_group_1 log, the following error appears:


javax.servlet.ServletException: Application: FND, Message Name: FND_NO_DATABASE_CONNECTION.
at com.evermind[Oracle Containers for J2EE 10g (10.1.3.5.0) ].server.http.EvermindPageContext.handlePageThrowable(EvermindPageContext.java:899)
at com.evermind[Oracle Containers for J2EE 10g (10.1.3.5.0) ].server.http.EvermindPageContext.handlePageException(EvermindPageContext.java:816)
at _OALogout._jspService(_OALogout.java:244)

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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