SYSADMIN User Receives Error Notification: 'An Error occurred in the following Event Subscription: Event Subscription' (Doc ID 1313111.1)

Last updated on JULY 12, 2016

Applies to:

Oracle iRecruitment - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

No notifications are received in iRecruitment.  The SYSADMIN user receives the following error notification:

ERROR
-----------------------

An Error occurred in the following Event Subscription: Event Subscription

Event Error Name: WFENG_ITEM_UNIQUE
Event Error Message: 3122: Duplicate item 'IRC_NTF/2' could not be created.
Event Error Stack:
Wf_Engine.CreateProcess(IRC_NTF, 2, IRC_NOTIFICATION_PRC)
IRC_NOTIFICATIONS_WORKFLOW_PKG.launchNotificationsWorkflow(oracle.apps.per.irc.common.
notifications. 5C8D7A0E5B8FE197E0402382C9133C49)

Event Details

Event Field Value:
Event Name oracle.apps.per.irc.common.notifications
Event Key 2
To Agent
To System
From Agent WF_DEFERRED
(..)

Steps to Reproduce:
The issue can be reproduced at will with the following steps:

     1. Check whether notifications are being sent.

     2. Check error notifications sent to SYSADMIN user.

Cause

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