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Intermittently Notification Emails are not Received (Doc ID 1315344.1)

Last updated on APRIL 17, 2018

Applies to:

Oracle Workflow - Version 12.1.1 to 12.1.1 [Release 12.1]
Information in this document applies to any platform.

Symptoms

Intermittently notification and alert emails are not received; and mailer log reports below error:

Error:
oracle.apps.fnd.cp.gsc.ProcessorException: No folder exists


See below the details of entries seen in mailer log:

[Mar 17, 2011 1:53:05 PM IST]:1300350185522:-1:-1:host.domain.com:111.11.11.111:-1:-1:1:20420:SYSADMIN(0):-1:Thread[inboundThreadGroup1,5,inboundThreadGroup]:111.11.11.111:54422:1299824040860:5:STATEMENT:[SVC-GSM-WFMLRSVC-305715-11040 : oracle.apps.fnd.wf.mailer.IMAPInboundProcessor.moveMessage(Message, String)]:Moving message UID {<D99F94E701B9474DAF3B479CCA1266D00DD4D257C8@MOUSE.service.com>} to DISCARD

[Mar 17, 2011 1:53:05 PM IST]:1300350185530:-1:-1:host.domain.com:111.11.11.111:-1:-1:1:20420:SYSADMIN(0):-1:Thread[inboundThreadGroup1,5,inboundThreadGroup]:111.11.11.111:54422:1299824040860:5:PROCEDURE:[SVC-GSM-WFMLRSVC-305715-11040 : oracle.apps.fnd.cp.gsc.Processor.performError(ProcessorException)]:BEGIN (oracle.apps.fnd.cp.gsc.ProcessorException: No folder exists)


[Mar 17, 2011 1:53:05 PM IST]:1300350185530:-1:-1:host.domain.com:111.11.11.111:-1:-1:1:20420:SYSADMIN(0):-1:Thread[inboundThreadGroup1,5,inboundThreadGroup]:111.11.11.111:54422:1299824040860:5:ERROR:[SVC-GSM-WFMLRSVC-305715-11040 : oracle.apps.fnd.cp.gsc.Processor.performError(ProcessorException)]:Maximum number of errors have occurred for this processing thread.

[Mar 17, 2011 3:33:16 PM IST]:1300356196015:-1:-1:host.domain.com:111.11.11.111:-1:-1:1:20420:SYSADMIN(0):-1:Thread[inboundThreadGroup1,5,inboundThreadGroup]:111.11.11.111:54422:1300355647999:27389:EXCEPTION:[SVC-GSM-WFMLRSVC-305715-11040 : oracle.apps.fnd.cp.gsc.SvcComponentStateMachine.updateComponentStatus(Logger, Connection, int, String, String)]:BEGIN (Logger{mLog=[$Header: AppsLog.java 120.4 2006/05/18 16:24:14 rnix ship $ @12381833 {oracle.apps.fnd.profiles.ExtendedProfileStore@1d092e9}],mUniqueId=SVC-GSM-WFMLRSVC-305715-11040,mLevel=1}, oracle.jdbc.driver.T4CConnection@b69c61, 11040, DEACTIVATED_SYSTEM, This Automatic Service Component has been restarted the maximum of 10 times after stopping with error. Thus, it has been system deactivated -> oracle.apps.fnd.cp.gsc.ProcessorException: No folder exists)

 

 

Cause

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In this Document
Symptoms
Cause
Solution


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