My Oracle Support Banner

Receipts Workbench Error: When Applying a Receipt to a Pre-Upgrade Invoice with Tax Adjustments, Error is Raised: This action has been blocked to avoid inaccurate accounting entries (Doc ID 1316880.1)

Last updated on FEBRUARY 19, 2019

Applies to:

Oracle Receivables - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.2 version, Receipts Related

We cannot apply funds in R12 to 11i invoices with tax adjustments that were completed prior to conversion to R12. The error message received:


This action has been blocked to avoid inaccurate accounting entries.
Please contact Oracle Support Services

Debug log shows:

ORA-06510: PL/SQL: unhandled user-defined exception
4 EXCEPTION: arp_process_application.receipt_application
ORA-20001: This action has been blocked to avoid inaccurate accounting entries. Please contact Oracle Support Services


Note:
<Patch  8946108>:R12.AR.B has been already applied but the error persists.



Steps to Reproduce:
Responsibility: Receicables Manager
Navigation: Receipts > Receipts

Enter Batch number or receipt number
Click on Search and Apply
Preview > Apply  > Save

Changes

Upgrade from 11i to R12.1.2 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
 Still Have Questions?
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.