Receipts Workbench Error: When Applying a Receipt to a Pre-Upgrade Invoice with Tax Adjustments, Error is Raised: This action has been blocked to avoid inaccurate accounting entries (Doc ID 1316880.1)

Last updated on MAY 20, 2024

Applies to:

Oracle Receivables - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.2 version, Receipts Related

We cannot apply funds in R12 to 11i invoices with tax adjustments that were completed prior to conversion to R12. The error message received:

This action has been blocked to avoid inaccurate accounting entries.
Please contact Oracle Support Services

Debug log shows:

ORA-06510: PL/SQL: unhandled user-defined exception
4 EXCEPTION: arp_process_application.receipt_application
ORA-20001: This action has been blocked to avoid inaccurate accounting entries. Please contact Oracle Support Services

Note:
<Patch 8946108>:R12.AR.B has been already applied but the error persists.

Steps to Reproduce:
Responsibility: Receicables Manager
Navigation: Receipts > Receipts

Enter Batch number or receipt number
Click on Search and Apply
Preview > Apply > Save