Issue with Shipment Special Service agent (Doc ID 1317738.1)

Last updated on JULY 09, 2014

Applies to:

Oracle Transportation Management - Version: 6.1.4 and later   [Release: 6.1 and later ]
Information in this document applies to any platform.

Symptoms

Shipment Special Service agent does not get triggered when a shipment special service is inserted using a SQL from backdoor or if it is inserted using a DSU in an agent. It does get triggered only when the shipment special service is added via UI only. In other words , the event SHIPMENT SPECIAL SERVICE – CREATED does not function when the Shipment Special Service is inserted by a Direct SQL Update

Cause

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