Report Comes Back Blank When Added To And Run From Shipment Smartlink (Doc ID 1317770.1)

Last updated on JULY 20, 2024

Applies to:

Symptoms

When attempting to run a standard report as a smartlink, the result is shown as No Data Found. However, when running that same report against the same shipment ID in the Reports Menu, the report is run successfully.

STEPS
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The issue can be reproduced at will with the following steps:
Setup:
Created Action: Z_TEST_REPORT
Action: RUN_REPORT_SHIPMENT
Report ID: COMMERCIAL_INVOICE

To Replicate:
1. Log into OTM 6.1.
2. Go to Shipment Management -> Reports --> Commercial Invoice --> Run Online.
3. Search for a Shipment ID.
4. Click Submit.
5. Note the report returns results.
6. Click on Menu Item Cust Buy Shipment.
7. Search for the Same Shipment ID above.
8. Right click Result and choose "Run Commercial Invoice.
9. Note the result is "No Data Found".

Cause

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