Cost Shown under "Other Charge" in Invoice Header when LineItem Description not B (Doc ID 1319466.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Oracle Transportation Management - Version: 6.2.1 and later   [Release: 6.2 and later ]
Information in this document applies to any platform.

Symptoms


When entering a description other than "B" in the description field of the line item charge, the cost on the header tab shows under "Other" instead of "Base Charge" as expected.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into OTM 6.2.
2. Go to Financials --> Payment Invoice Management --> Payment Invoice.
3. Search for Invoice.
4. Click to Edit.
5. Click the LineItem Tab.
6. Note the description of the Base Charge is something other than “B”.
7. Go back to the Header Tab and note that the total cost is under Other and there is no Base Charge.
8. If you go back to the line item and change the description of the base charge and change the description to 'B', the Base Amount will show under the Base Charge under the header tab as expected.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms