My Oracle Support Banner

Hours Of Service Row Gets Duplicated for Actual Departure on Stops (Doc ID 1321367.1)

Last updated on JULY 20, 2024

Applies to:

Oracle Fleet Management - Version 6.1.4 to 6.1.5 [Release 6.1]
Information in this document applies to any platform.

Symptoms

On OTM Version 6.1.4:
An extra row in Driver HOS Daily Summary gets added when Actual Departure Tracking Event for last stop of first shipment gets added.

-- Expected Behavior
That only one row would be added when Actual Departure Tracking Event for last stop of first shipment gets added.

-- Steps
The issue can be reproduced at will with the following steps.
1. Create 2 back to back shipments.
2. Assign the same driver to both shipments.
3. Send ETA Tracking Event for all the stops for shipment 1.
4. Send ETA Tracking Event for all the stops for shipment 2.
5. Send Actual Arrival TE for stop 1 of shipment 1.
6. Send Actual Departure TE for stop 1 of shipment 1.
7. Send Actual Arrival TE for stop 2 of shipment 1.
8. Send Actual Departure TE for stop 2 of shipment 1.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.