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Korean Characters not Displayed Correctly in iSupport (Doc ID 132217.1)

Last updated on AUGUST 23, 2023

Applies to:

Oracle iSupport - Version 11.5.1 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.

Symptoms

In iSupport, when updating a Service Request, Account information, or Forums,  the KOREAN data is not displayed correctly. The data appears as " ?x!".

However, Korean data created in Apps can be seen in APPS and iSupport page, but Korean Data created in iSupport pages appears in error in both iSupport page and APPS.

Changes

 

Cause

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