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java.lang.ClassNotFoundException Seen In OTM Logs after Migrating to OTM 6.2 (Doc ID 1322753.1)

Last updated on JULY 20, 2024

Applies to:

Oracle Transportation Operational Planning - Version 6.2.1 and later
Information in this document applies to any platform.

Symptoms

When viewing the logs after upgrading to 6.2, the following errors are seen on startup in the exception logs:

ERROR
-----------------------
java.lang.ClassNotFoundException:
gtm.server.workflow.lifetime.party.GtmPartyRegistrationCreated
java.lang.ClassNotFoundException:
gtm.server.workflow.lifetime.party.GtmPartyModStatusChange
java.lang.ClassNotFoundException:
gtm.server.workflow.lifetime.party.GtmPartyModRemoved
java.lang.ClassNotFoundException:
gtm.server.workflow.lifetime.party.GtmPartyModAnyChange
java.lang.ClassNotFoundException:
glog.server.agent.business.order.CheckGlobalClassification
java.lang.ClassNotFoundException:
gtm.server.workflow.lifetime.party.GtmPartyCreated
java.lang.ClassNotFoundException:
gtm.server.workflow.lifetime.party.GtmPartyRegistrationModAnyChange
java.lang.ClassNotFoundException:
gtm.server.workflow.lifetime.party.GtmPartyRegistrationModRemoved
java.lang.ClassNotFoundException:
gtm.server.workflow.lifetime.party.GtmPartyRegistrationModStatusChange
java.lang.ClassNotFoundException:
gtm.server.workflow.lifetime.party.GtmPartyActionTopic
java.lang.ClassNotFoundException:
gtm.server.workflow.lifetime.party.GtmPartyRegistrationActionTopic
java.lang.ClassNotFoundException:
glog.server.agent.utility.CheckDeniedParties
java.lang.ClassNotFoundException:
glog.server.agent.business.order.CheckEmbargoedCountry
java.lang.ClassNotFoundException:
glog.server.agent.business.order.CheckExportBan
java.lang.ClassNotFoundException:
glog.server.agent.business.order.CheckExportLicense
java.lang.ClassNotFoundException:
glog.server.agent.business.shipment.SendAesTransmission


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Restart OTM.
2. Monitor the exception logs on the app server and note the errors.

As a note, these errors can be ignored. This does not affect functionality of the application. The fix for this bug will be a script to remove the reference to the classes so the errors will no longer show in the logs.


Cause

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In this Document
Symptoms
Cause
Solution
References


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