Adding Field Refnum Value Or Remark Value On A Customize Grid Are Not Saved On The Grid Itself (Doc ID 1323802.1)

Last updated on JULY 20, 2024

Applies to:

Symptoms

On OTM version 6.2.0 alterations to an Order Base Manager Layout in the Line Item tab are not changing the display of the grid.

EXPECTED BEHAVIOR
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The Line Item Grid to be altered.

STEPS
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The issue can be reproduced at will with the following steps:

1 - Logged onto an internal OTM 6.2 system.

2 - Navigated to: Configuration and Administration > User Configuration > Manager Layout.

3 - Searched for and copied ORDER BASE Manager Layout.

ID: BASE

4 - Clicked 'Detail'.

5 - Went to the Line Item tab.

6 - Click the Customise Grid radio button (not the actual button).

7 - Add Field button shows up, click this Add Field button.

8 - Enter the following:
Label: Leg_Classification_Query.lc.description
Field: Refnum Value (p)
Refnum Qual ID: DESCRIPTION_1

Note the field for 'Leg_Classification_Query.lc.description' is added not to the grid but under the customise section.

9 - Click the radio button next to Customised Grid (not the actual button).

10 - Add Field button shows up, click this Add Field button.

Label: HAZMAT_GENERIC
Field: Refnum Value (p)
Refnum Qual ID: DESCRIPTION_2

11 - Click Save

12 - Click Finished.

13 - Created a screen set to use this manager layout and linked it to the menu as link 'BASE'.

14 - When editing an Order Base via the new Manager Layout the two new fields are included in the Line Item tab but not in the grid itself.

Cause

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