"Please Update This Task From Parent Page" Error While Trying To Update Service Request Tasks In Task Manager Form

(Doc ID 1324968.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Teleservice - Version 12.1.3 and later
Information in this document applies to any platform.
***Checked for relevance on 20-AUG-2013***

Goal


Unable to Close tasks from Task Manager - Error(Please update this task from parent page). Task closing is working fine for Source doc type as Marketing. However, issue occurs when source doc type is 'Service Request'.

Why is that?


Solution

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