Sales Order Stuck In Invoice Interface - Line Deferred ORA-20001 , Territory Not Setup
(Doc ID 1325009.1)
Last updated on SEPTEMBER 22, 2023
Applies to:
Oracle Order Management - Version 12.0.6 and laterInformation in this document applies to any platform.
Form:OEXOEORD.FMB - Sales Orders
Symptoms
On : 12.0.6 version, Transaction Control
Sales order is stuck in a workflow error activity 'Invoice Interface Line-Deferred' with two lines statuses as 'Fulfilled'.
'WSH_DELIVERY_DETAILS has 3 lines with status as 'Shipped'.
ERROR
-----------------------
Invoice Interface - Line Invoice Interface Exception Error -20001 ORA-20001:
OE_Invoice_WF.Invoice_Interface(OEOL, XXXX, XXXX, RUN) Wf_Engine_Util.Function_Call(OE_INVOICE_WF.INVOICE_INTERFACE, OEOL, XXXX,XXXX, RUN)
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |