Sales Order Stuck In Invoice Interface - Line Deferred ORA-20001 , Territory Not Setup (Doc ID 1325009.1)

Last updated on FEBRUARY 02, 2017

Applies to:

Oracle Order Management - Version 12.0.6 and later
Information in this document applies to any platform.
Form:OEXOEORD.FMB - Sales Orders
***Checked for relevance on 09-SEPT-2014***

Symptoms


On : 12.0.6 version, Transaction Control

Sales order is stuck in a workflow error activity 'Invoice Interface Line-Deferred' with two lines statuses as 'Fulfilled'.

'WSH_DELIVERY_DETAILS has 3 lines with status as 'Shipped'.  




ERROR
-----------------------
Invoice Interface - Line Invoice Interface Exception Error -20001 ORA-20001:
OE_Invoice_WF.Invoice_Interface(OEOL, XXXX, XXXX, RUN) Wf_Engine_Util.Function_Call(OE_INVOICE_WF.INVOICE_INTERFACE, OEOL, XXXX,XXXX, RUN)



Cause

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