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Region Detail not Displaying Records for Regions in OTM (Doc ID 1325345.1)

Last updated on JULY 20, 2024

Applies to:

Oracle Transportation Management - Version 6.2.0 and later
Information in this document applies to any platform.

Symptoms

When viewing the Regions, the Region Details is seen as blank.  No details are listed.

-- Issue
seeing that the Region Details is blank and here is no information populated even though the values are present in the Database.

-- Expected Behavior
That the Region Detail information would be populated with the Regions that have been defined when viewing through the UI.

-- What is working
Regions work fine during planning

-- Steps
The issue can be reproduced at will with the following steps.
1. Navigating to Shipment Management > Power Data > Geography
2. Search for Region that was created
3. Edit the Region and see that nothing is showing up for Region Details

Cause

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In this Document
Symptoms
Cause
Solution


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