R12: AP/IBY: Unable To Void Payment (prepayment) from Workbench or Payments Manager
Last updated on MAY 11, 2018
Applies to:Oracle Payments - Version 12.0.0 and later
Oracle Payables - Version 12.0.0 and later
Information in this document applies to any platform.
Unable to void a payment paid to a Prepayment from Actions window in the Payments Workbench (APXPAWKB). The void checkbox is disabled / grayed out.
Or from Payments Manager, the following error is received:
Source product of payment xxxxx will not allow the payment to be voided. Please refer to the source product documentation for more information
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