R12: IBY: Unable To Void Payment (prepayment) From Workbench Or Payments Manager
(Doc ID 1326421.1)
Last updated on JUNE 07, 2021
Applies to:Oracle Payments - Version 12.0.0 and later
Oracle Payables - Version 12.0.0 and later
Information in this document applies to any platform.
Unable to void a payment paid to a Prepayment from Actions window in the Payments Workbench (APXPAWKB). The void checkbox is disabled / grayed out.
Or from Payments Manager, the following error is received:
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