My Oracle Support Banner

When Adjusting Shipment Appointment Time the Adjustment is Not Saved. (Doc ID 1329439.1)

Last updated on MAY 06, 2022

Applies to:

Oracle Transportation Operational Planning - Version 6.2.1 and later
Information in this document applies to any platform.

Symptoms

On OTM version 6.2.1 when adjusting an appointment the adjustment is not saved.

EXPECTED BEHAVIOR
-----------------------
Expect the adjustment to be saved.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1 - Logon to OTM 6.2 system.
2 - Create an Order Release and plan it onto Shipment <SHIPMENT> for <DATE>.
3 - Navigate to: Operational Planning > Appointment Management > Dock and Yard Manager.
4 - Search for Location <LOCATION>
5 - Click on Actions > Manage Appointments.
6 - Each slot is 1 hour.
7 - Place Shipment <SHIPMENT> in the 10:00 - 11:00 time slot and save.
8 - Right click over the Appointment > Adjust Appointment Times.
9 - Set the end time to be 11:30, so an extension of 30 minutes.
10 - Click Save.
11 - The Confirmation Screen is displayed.
12 - Click Close.
13 - The Manage Appointment screen still shows the appointment as 10:00 - 11:00.
14 - Click Refresh, no change.
15 - From right click select View Appointment. The times are from 10:00 to 11:00.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.