My Oracle Support Banner

R12: AP: Why is the Update Account Button Unselectable in Bank Account Setup Screen? (Doc ID 1330782.1)

Last updated on OCTOBER 12, 2023

Applies to:

Oracle Payables - Version 12.1.3 and later
Oracle Cash Management - Version 12.2.10 to 12.2.10 [Release 12.2]
Information in this document applies to any platform.


For a particular user, why is the "Update Account" tab grayed-out when a bank account is selected for update?

Steps to Reproduce
Navigate: Payables Manager>Setup>Payments>Bank Accounts
Query up bank
Update Account button is greyed-out


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.