Viewing OTM PDF Canned Reports In OTM Not Working After Upgrading to Adobe Acrobat 9.4.4

(Doc ID 1332015.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Oracle Transportation Management - Version: 6.1.4 and later   [Release: 6.1 and later ]
Information in this document applies to any platform.


After upgrading from Adobe Acrobat Reader 9.4.1 to 9.4.4, users are not able to view PDF files in Internet Explorer. This happens on OTM v5.5 and v6.1 with the canned OTM reports. In the lower left hand corner of the IE window is an ERROR triangle and clicking on it for details shows 'Access is denied'.


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