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Reports Workspace Displays Duplicate Reports. (Doc ID 1332608.1)

Last updated on MAY 06, 2022

Applies to:

Oracle Transportation Management - Version 6.1.2 to 6.1.5 [Release 6.1]
Information in this document applies to any platform.

Symptoms

On : 6.1.2 version,

When running CARRIER_DELIV_DEST or any other report, the results paints duplicate reports in Reports Workspace Launch Pad. This issue occurs when you create a reports workspace for multiple user roles/Levels.

NOTE: When you remove multiple roles and have a single role as displayed in View User Access, when running the report there is a single report displayed.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

01. Navigate to Configuration and Administration > User Management > User Role > Create two User Roles each with different User Level.

<UserRole1>   -->    <UserLevel1>
<UserRole2>   -->    <UserLevel2>

02. Navigate to Configuration and Administration > User Management > User Manager > Create two Users for the created roles.

<USER1>
<USER2>

03. Assign Report Workspace to user levels/Or Roles:
Configuration and Administration > User Configuration > Manage User Access.
User Access Type=Report Workspace
User Level ID = <UserLevel1>

04. Repeat step#3 for User Level ID= <UserLevel2>.

05. Login as <USER1> then navigate to Business Process Automation > Reporting > Report Workspace > You will see duplicate reports in Reports Workspace Launch Pad.

Cause

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In this Document
Symptoms
Cause
Solution
References


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