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Unable To Access OTM Report From Internet Explorer. (Doc ID 1333247.1)

Last updated on JULY 20, 2024

Applies to:

Oracle Transportation Management - Version 6.1.1 and later
Information in this document applies to any platform.

Symptoms

On OTM version 6.1.1 an email is sent out of OTM containing a link to a report. The link works when using Firefox but not when using Internet Explorer.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Sent a mail out of OTM which contains a report.
2. Use the URL in Internet Explorer and the report is not accessed.

Cause

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In this Document
Symptoms
Cause
Solution


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