ITL Java.Lang.Classnotfoundexception Error Seen In Logs On Restart After 6.2.1 Upgrade. (Doc ID 1333330.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Oracle Transportation Management - Version: 6.2.1 to 6.2.3 - Release: 6.2 to 6.2
Information in this document applies to any platform.

Symptoms


After migrating to OTM 6.2.1 and restarting OTM, the following error is seen in the logs:

ERROR
-----------------------
2011-06-16 08:47:28.950 0 Error Exception java.lang.ClassNotFoundException: glog.server.workflow.lifetime.itldeniedparty.ItlDeniedPartyDocumentReceived

java.lang.ClassNotFoundException: glog.server.workflow.lifetime.itldeniedparty.ItlDeniedPartyDocumentReceived
at java.net.URLClassLoader$1.run(URLClassLoader.java:202)
at java.net.URLClassLoader.findClass(URLClassLoader.java:190)
at java.lang.ClassLoader.loadClass(ClassLoader.java:307)
at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:308)
at java.lang.ClassLoader.loadClass(ClassLoader.java:248)
at java.lang.Class.forName(Class.java:169)
at glog.server.agent.AgentLoader.loadEvents(AgentLoader.java:285)
at glog.server.agent.AgentLoader.load(AgentLoader.java:82)
at glog.util.StartupShutdownManager.load(StartupShutdownManager.java:79)
at glog.util.StartupShutdownManager.load(StartupShutdownManager.java:62)
at glog.util.StartupShutdownManager.load(StartupShutdownManager.java:58)
at glog.util.j2ee.startup.WLStartup.startupLoad(WLStartup.java:50)
at glog.util.j2ee.startup.WLStartup.onEvent(WLStartup.java:34)
at glog.util.j2ee.startup.WLStartupServlet.init(WLStartupServlet.java:11)
at weblogic.servlet.internal.StubSecurityHelper$ServletInitAction.run(StubSecurityHelper.java:283)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:121)
at weblogic.servlet.internal.StubSecurityHelper.createServlet(StubSecurityHelper.java:64)
at weblogic.servlet.internal.StubLifecycleHelper.createOneInstance(StubLifecycleHelper.java:58)
at weblogic.servlet.internal.StubLifecycleHelper.<init>(StubLifecycleHelper.java:48)
at weblogic.servlet.internal.ServletStubImpl.prepareServlet(ServletStubImpl.java:539)
at weblogic.servlet.internal.WebAppServletContext.preloadServlet(WebAppServletContext.java:1976)
at weblogic.servlet.internal.WebAppServletContext.loadServletsOnStartup(WebAppServletContext.java:1950)
at weblogic.servlet.internal.WebAppServletContext.preloadResources(WebAppServletContext.java:1869)
at weblogic.servlet.internal.WebAppServletContext.start(WebAppServletContext.java:3127)
at weblogic.servlet.internal.WebAppModule.startContexts(WebAppModule.java:1512)
at weblogic.servlet.internal.WebAppModule.start(WebAppModule.java:489)
at weblogic.application.internal.flow.ModuleStateDriver$3.next(ModuleStateDriver.java:427)
at weblogic.application.utils.StateMachineDriver.nextState(StateMachineDriver.java:41)
at weblogic.application.internal.flow.ModuleStateDriver.start(ModuleStateDriver.java:119)
at weblogic.application.internal.flow.ScopedModuleDriver.start(ScopedModuleDriver.java:201)
at weblogic.application.internal.flow.ModuleListenerInvoker.start(ModuleListenerInvoker.java:249)
at weblogic.application.internal.flow.ModuleStateDriver$3.next(ModuleStateDriver.java:427)
at weblogic.application.utils.StateMachineDriver.nextState(StateMachineDriver.java:41)
at weblogic.application.internal.flow.ModuleStateDriver.start(ModuleStateDriver.java:119)
at weblogic.application.internal.flow.StartModulesFlow.activate(StartModulesFlow.java:28)
at weblogic.application.internal.BaseDeployment$2.next(BaseDeployment.java:1269)
at weblogic.application.utils.StateMachineDriver.nextState(StateMachineDriver.java:41)
at weblogic.application.internal.BaseDeployment.activate(BaseDeployment.java:409)
at weblogic.application.internal.EarDeployment.activate(EarDeployment.java:58)
at weblogic.application.internal.DeploymentStateChecker.activate(DeploymentStateChecker.java:161)
at weblogic.deploy.internal.targetserver.AppContainerInvoker.activate(AppContainerInvoker.java:79)
at weblogic.deploy.internal.targetserver.BasicDeployment.activate(BasicDeployment.java:184)
at weblogic.deploy.internal.targetserver.BasicDeployment.activateFromServerLifecycle(BasicDeployment.java:361)
at weblogic.management.deploy.internal.DeploymentAdapter$1.doActivate(DeploymentAdapter.java:52)
at weblogic.management.deploy.internal.DeploymentAdapter.activate(DeploymentAdapter.java:200)
at weblogic.management.deploy.internal.AppTransition$2.transitionApp(AppTransition.java:31)
at weblogic.management.deploy.internal.ConfiguredDeployments.transitionApps(ConfiguredDeployments.java:240)
at weblogic.management.deploy.internal.ConfiguredDeployments.activate(ConfiguredDeployments.java:170)
at weblogic.management.deploy.internal.ConfiguredDeployments.deploy(ConfiguredDeployments.java:124)
at weblogic.management.deploy.internal.DeploymentServerService.resume(DeploymentServerService.java:181)
at weblogic.management.deploy.internal.DeploymentServerService.start(DeploymentServerService.java:97)
at weblogic.t3.srvr.SubsystemRequest.run(SubsystemRequest.java:64)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:201)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:173)
[


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Restart the OTM application.
2. View the exception or app log files.
3. Note the errors seen.

Cause

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